Wednesday, August 5, 2026 · Dan Abreu · Sean Dolan is waiting on Standard Chartered Bank talking points and SMBC needs a Playground push · tomorrow's 1:1 with Michael overlaps the DTCC Training Day8 session
Schedule
Today — Wednesday, August 5
Tentative6:30–7:30 AM ET — MSCI-NB: Weekly Working Sessions (Automation Delivery)
Prep: yesterday's session ran long waiting on an MSCI engineer to join, and the customer side (Jyoti, Edgar) pushed back hard on the delay. Separately, Edgar flagged a spike in AI bot usage — 3,802 queries in 7 days from a "networkoss" service account — and asked Ramesh to confirm it's legitimate; Ramesh confirmed it's a real API service account and said he'd gather full usage stats on today's call. Also carrying over from last session: deliver/validate the BGP neighborship validation runbook and continue building AI-assisted change-management runbooks.
9:00–9:30 AM ET — Dream Team Weekly Meeting
Zoom · Org: Michael Pasqualoni · Full Dream Team distribution, incl. Dan Abreu
Tentative9:00–9:30 AM ET — EY|NetBrain - Monthly Cadence Call
Prep: the EY virtual training wrapped well per yesterday's thread — just the regular monthly touchpoint, no open items to chase beforehand.
Optional10:00–11:00 AM ET — Claude Office Hours
Teams · Org: James Esposito · Company-wide, incl. Dan Abreu
Drop-in AI Q&A session; optional.
Tomorrow — Thursday, August 6
TentativeOptional9:00–10:00 AM ET — GTM Enablement Office Hours — Drop In Anytime!
Zoom · Org: Michael Gannon · All Sales
New biweekly schedule kicks off this week — alternating Tuesdays and Thursdays going forward.
Tentative10:00 AM–12:00 PM ET — DTCC | Training: Day8
Zoom · Org: Shiladitya Sen · NB: Rakesh Mandava, Ian Ballantyne, Dan Abreu, Krishna Makani, Sankar Sagi, Shawn Murphy, Suresh Viswanathan, Jason Lucia · DTCC: Quinones-Ruiz, Pillitteri, Claffey, and full DTCC distribution
Conflict11:00–11:30 AM ET — 1 on 1 (Dan)
Zoom · Organizer: Michael Pasqualoni
Overlaps the DTCC Training Day8 block (10 AM–12 PM) — worth resolving with Michael before tomorrow.
Teams · Org: Jeff Notaro · NB: Suneet Tatikonda, Mike Christopherson, Ian Ballantyne, Dan Abreu · Empower: Suraj Pradhan, Mario Rivas, Paul Gann, Bryan Roberson, Tewodros Eshete, Armando Euceda, Benjamin Rizkowsky
Tentative2:00–2:30 PM ET — DTCC/NetBrain: CSM Health Check (Bi-Weekly)
Zoom · Org: Ian Ballantyne · DTCC: William Claffey, Chris Pillitteri, Highpoint team · NB: Dan Abreu, Shiladitya Sen, Muralikrishna Kirthi, Krishna Makani
Prep: yesterday's DTCC weekly automation recap covered BGP ADV/RCV routes GI work for the Smart and Extranet environments, plus an open support case (00193351 — unable to fetch complete Intent message data) and an 84% CLI success rate. Good reference material for this check-in.
Tentative4:00–4:30 PM ET — Empower/NetBrain: CSM Health Check (Bi-weekly)
Zoom · Org: Ian Ballantyne · Empower: Armando Euceda, Salim Khadarwadi · NB: Dan Abreu, Suneet Tatikonda
Standing agenda: active requests, platform usage, training/enablement, and support engagement.
Important Emails
Action Required
ActionSMBC opportunity stalled after demo — needs Playground setup
Sales Operations · "Action Required - Consider Playground Setup: Sumitomo Mitsui Banking Corporation (SMBC)/New/" · 1:00 AM ET today
Opportunity is in Discovery stage, $680,000, close date 12/24/2026 — demo is complete but hasn't progressed to a Playground. Recommended action: get the contact into the Playground to keep the evaluation moving.
Kevin Witt closed it with partner Fierce Software and SE Rick Larkin. Congratulations came in from both Mike O'Neil and CEO Bernadette Nixon on the thread.
Andrew Wentzell · "Corebridge Financial - NetBrain Post-Meeting Summary" · yesterday 1:36 PM ET
Fixed a device-driver mapping issue that was misclassifying Bluecat servers. Bigger item: the benchmark process has been running ~11 hours per cycle since the 12.3a upgrade on June 10 — a known issue on that version. Andrew is finishing the ping intent with Shehran; Corebridge (Aaron/Harshdeep) is opening a support case with benchmark logs attached. Next meeting: August 6.
FYIDTCC weekly automation — post-meeting notes
Krishna Makani · "Re: DTCC - NetBrain Weekly Automation - Post Meeting Notes" · yesterday 2:13 PM ET
BGP ADV & RCV routes GI work for Smart and Extranet environments — worked through device group replication issues, implemented HTML-formatted email notifications for BGP route changes. Open support case 00193351 (unable to fetch complete Intent message data); CLI rate holding at 84%. Good reference heading into tomorrow's 2 PM DTCC CSM Health Check.
FYIMSCI weekly session deliverables — runbooks, dashboards, AI documentation
Rameshkumar Pittala · "RE: MSCI-NB: Weekly Working Sessions || 04th August 2026" · yesterday 7:58 AM ET
Covered runbook development, BGP automation fixes, interface monitoring, dashboards built from Quick Assessments, AI-assisted documentation, Relative Live Data, and a NetBrain-vs-Ansible change-management comparison. Next up: deliver/validate the BGP neighborship validation runbook and keep building AI-assisted change-management runbooks — relevant heading into this morning's 6:30 AM session.
FYIJetBlue training kickoff — Ajeet out next week, Abhay covering
Ajeet Kumar · "JetBlue Airways Corporation - NetBrain | NetBrain Training" · yesterday 11:54 AM ET
Training sessions start next week, Mondays and Thursdays 11 AM–12 PM EST. Ajeet will be unavailable, so Abhay Bhardwaj will run the sessions in his place; calendar invites to follow.
FYINetBrain LIVE 2026 invite sent to Baron Capital
Sai Veerendra Gupta Nulu · "You're Invited: NetBrain LIVE 2026, Boston — September 22–24 || Baron Capital Inc." · yesterday 9:37 AM ET
Colleague's outreach to the Baron team for the Sept 22–24 Boston event; Dan is cc'd as the account CSM.
Messages Requiring Response
Teams DMSean Dolan — asking for Standard Chartered Bank Q2 win insight
1:1 chat · Yesterday, 9:55 AM ET
"Dan, can you give me some insight on Standard Charter win in Q2? What do we do for the bank? upside opps going forward? How do they use NB" — no reply from Dan visible in the thread.
Action Items
Follow upReply to Sean Dolan on the Standard Chartered Bank Q2 win
He's asking what NetBrain does for the bank and where the upside opportunities are — no response visible yet.
This weekGet the SMBC opportunity into the Playground
Demo is done but the $680K opportunity hasn't advanced past Discovery — Sales Ops flagged it as stalled.
TomorrowResolve the 11 AM conflict with Michael's 1:1
The 1-on-1 overlaps the DTCC Training Day8 session (10 AM–12 PM) — reschedule one before tomorrow.
TodayGet MSCI's AI bot usage stats before the 6:30 AM session
Edgar's question to Ramesh about the "networkoss" service account (3,802 queries/7 days) was still open as of yesterday's Teams thread.