Tuesday, October 6, 2026 · Dan Abreu · Three-way overlap 9–10 AM today (Call Blitz / Corebridge / DTCC) · MSCI feature review Thursday 9 AM · EXL (Gaurav Mehta) wants a call today
Schedule
Today — Tuesday, October 6
Conflict8:30–9:30 AM ET — Call Blitz with BDR Team
Zoom · Org: Michael Pasqualoni · Dream Team + Craig Curtis, Chancellor Mendiola, Jack Howell, Vamshi Kakubal, Kevin Witt, Walter Boan, Peggy Butler, R. Larkin
Invite asks everyone to hop on for the first 5–10 minutes to discuss their approach to the blitz. Michael's weekly agenda says to connect with your BDR beforehand to plan a tag-team approach for the calls.
Conflict9–10 AM ET — NetBrain & Corebridge - Ops Team Cadence
Zoom · Org: Andrew Wentzell · NB: Jake Dayley, Dan Abreu · Corebridge: large ops distribution (Christopher Calderon, Sahil Bhatheja, Seamus Lavery, and others)
Weekly CoE++ cadence. Agenda: understand daily challenges, automate manual workflows. Wentzell sent a pre-read yesterday (unread).
TentativeConflict9–10:30 AM ET — DTCC - NetBrain Weekly Automation
Zoom · Org: Krishna Makani · NB: Ian Ballantyne, Shiladitya Sen, Dan Abreu · DTCC: wclaffey, hquinonesruiz, cpillitteri
Overlaps Corebridge (9–10) and the Call Blitz. Yesterday's recap from Krishna covered the Internet WAN routers CPU spike issue.
11:30 AM–12 PM ET — Ian & Dan Weekly Accounts Sync-Up
Microsoft Teams · Org: Dan Abreu · Ian Ballantyne
Agenda per invite notes: DTCC, CIBC, Empower, TD.
TentativeOptional3–4 PM ET — GTM Enablement Office Hours
Zoom · Org: Michael Gannon · allsales distribution
Drop-in. Sessions now alternate Tuesdays and Thursdays every other week.
Tomorrow — Wednesday, October 7
Tentative6:30–7:30 AM ET — MSCI-NB: Weekly Working Sessions
TentativeLikely moving9–9:30 AM ET — EY|NetBrain - Monthly Cadence Call
Microsoft Teams · Org: Shaun Watson · EY: Sivaprasad Sivadasan Pillai
Shaun emailed this morning that he is travelling and asked to move to Friday 19:30–20:30 IST (or Monday). Siva replied he is available Friday or Monday and asked to include Rajesh and Santhosh. Reschedule not yet confirmed.
Conflict9–9:30 AM ET — Dream Team Weekly Meeting
Zoom · Org: Michael Pasqualoni · Dream Team, Michael Gannon, Craig Curtis, and others
Overlaps the EY call. Moot if EY moves.
12:30–1 PM ET — Know Before You Go: ONUG Fall
Microsoft Teams · Org: Emma Picton · NB: David Mann, Nazanin Younesy, Peggy Butler, Eric Wetzel, Angel Blanchette, Willy Fox, Bernadette Nixon, Nicole Spillane
Logistics for ONUG AI Networking Summit, NYC (PENN District, 100 W 33rd St), October 28–29.
PTOThu–Fri, Oct 8–9 — Amlan Mukherjee out (planned leave)
All-day event on your calendar. Note for EY/MSCI follow-ups later this week.
Important Emails
Action Required
ActionEXL — Gaurav Mehta can talk today, wants a bridge
Gaurav.Mehta@exlservice.com · 4:35 AM ET · unread
Replying to your note about their demo request (you pitched R13 / Agentic NetOps). He is free "today between 6:00 pm – 7:45 pm" (time zone not stated — likely his local time) and asks you to send a bridge. Confirm a slot and send the Zoom/Teams link.
ActionMSCI — API privilege issue, customer wants a call today
Manish Kumar Singh, Prasad Umredkar (MSCI) · Case #00195495 · Oct 5
Manish reports the PA license is not active in their NetBrain environment (System Management → License). Prasad then replied that they do have a PA license and asked to schedule a call today, 8:00–13:30 ET. Anandakumar Srinivasan (NB) is leading; the root cause he gave was a new API account created without the right role/privilege. Make sure someone has booked the call.
ActionMetTel/AI/ — opportunity close date past due
Salesforce automated alert · 1:00 AM ET · also sent to Michael Pasqualoni
Close date of 09/30/2026 has expired. Update the close date or stage in Salesforce.
ActionSales Pulse recap — Gartner outreach due Friday
Michael Gannon · Oct 5
Gartner IT Symposium is Oct 19–22 in Orlando, Booth #348 (Bernadette Nixon is a keynote speaker). Pull your account list, personalize the email template from the Symposium SharePoint folder, and send it by Friday, Oct 9. Questions to Biana Perez or Emma Picton. Webinars to promote: Agentic NetOps, Tue Oct 13 at 12 PM ET; Forrester TEI, Thu Oct 15 at 12 PM ET.
FYI
FYIMSCI — QA environment to be upgraded to R13; hosted MCP connector progress
Prasad Umredkar (MSCI), Eddy Zhao, Shivam Hire (NB) · Case 00192087 / 00195494
Prasad says MSCI will upgrade their QA environment to R13, finish configuration, and report back. Eddy confirmed the OAuth authorization-code flow for the hosted Claude connector (no local Python wrapper or .env). Shivam clarified the Claude custom connector needs only the Client ID, not the Client Secret. Kalam Shaikh asked to hold the R13 session on Oct 8.
See the EY call above. Separately, Anvesh asked Siva for the last ~3 months of tickets so NetBrain can analyze the most impacted and most repeated ticket types; no answer yet.
FYIStandard Chartered Bank USA — December renewal follow-up
Chris Kruth · Oct 5 · unread
Chris followed up with Santosh Sethia and Vincent Phelan (SC) after coordinating with SoftwareONE on the renewal due in December; asked whether they have what they need and where the renewal stands.
FYIBaron — Technical Cadence postponed
Yaswant Vutukuri · today
Yaswant is unwell and is pushing the cadence to next week. Planned agenda: upgrade to latest 12.3 and an AI demo by the NetBrain team.
FYIMSCI — Masarrat Siddiqui accepted the NetBrain Live New Feature Review
Oct 8 at 9:00 AM per Teams chats
Accepted this morning.
FYIEmpower — Capability Development Program, Cohort 1
Ian Ballantyne · Oct 5 · unread
Ian is provisioning all 11 engineers in NetBrain University; they get registration and login details by email.
FYIGong — TD/NetBrain Project Sync Up recording ready
Oct 5 · 1 hr 5 min · unread
Related thread: Andrew Miller (TD) said NetBrain would be only a secondary source for CVE data since Qualys is TD's enterprise tool for prioritization, reporting and audit. Irwin Chan was still asking for comments on CVE reporting.
Messages Requiring Response
TeamsRamesh Kumar Pittala — MSCI hours total for 2026
Teams chat, @-mention · 4:55 AM ET
Excluding customer-cancelled sessions, 2026 comes to about 42.5 hours across 44 calls (Apr 14–Sep 30). Previously 45 calls / 42.8 hours. Monthly: Apr 3 / 3.1 h, May 4 / 3.9 h, Jun 7 / 8.0 h, Jul 11 / 10.5 h, Aug 10 / 9.6 h, Sep 9 / 7.3 h. No reply from you yet.
TeamsEY group chat — Anvesh Kosna and Shaun Watson
Teams group chat · 5–7 AM ET
Anvesh is posting use-case status against the objectives (O-001 BGP assessment via Golden Assessment Library, O-002 end-to-end path and interface health completed Sep 11, verified on Cisco IOS, Nexus and Arista; remaining devices not accessible in the customer environment). Shaun asked Amlan to loop in Rajesh Kumar Singh and Santosh Bonageri (EY). Review if you need to confirm values with the customer.
Action Items
Resolve the 9–10 AM triple-booking today
Call Blitz (8:30), Corebridge Ops Cadence (9–10) and DTCC Weekly Automation (9–10:30, tentative) all overlap. Pick a priority or delegate; Jake Dayley is also on Corebridge, Ian Ballantyne is on DTCC.
Reply to Gaurav Mehta (EXL) with a call bridge today
Confirm a time within his 6:00–7:45 pm window and share the link.
Make sure the MSCI API-privilege call is scheduled today
Customer is available 8:00–13:30 ET; confirm Anandakumar Srinivasan has booked it.
Update MetTel/AI/ close date in Salesforce
Past due since 09/30/2026.
Prep for Thursday's MSCI new-feature demo (Oct 8, 9 AM)
Per your Teams chat with Rabia Hammad and Shivam Hire: George Logarakis will join for the Claude + NetBrain MCP portion (he can do 9–9:30, so he goes first). Rabia will show Deep Diagnosis and change flow. Expect architecture, data-security and token/pricing questions. Shivam asked for an agenda. Pricing does not apply since MSCI uses its own internal LLMs. Note Kalam Shaikh separately asked for the R13 QA session on Oct 8 as well.
Send Gartner outreach emails by Friday, Oct 9
Use the Symposium SharePoint folder template and your account list.
Invite NYC customers to ONUG (Oct 28–29)
Your own reminder from yesterday: MSG, Baron, others. Logistics call is tomorrow at 12:30 PM.
Corebridge — pricing for DC-move support
Michael Pasqualoni thinks the figure you sent (about $32K a year) looks low but can be a starting point; he said the current AMS has been expired over a year so NetBrain gets credit, and Kirk is looking for a process around domain health, reports of new discoveries and path verification during data-center moves. Open question from Michael: whether a service was previously quoted.
Bring DTCC / CIBC / Empower / TD updates to today's Ian & Dan sync
Those four accounts are the agenda per the recurring invite notes. DTCC renewal: High Point says the quote was supplied and the customer has not indicated whether they will renew.